REFUND POLICY

1. Eligibility for Returns

   • Items must be returned within 30 days of the original purchase date.

   • Items must be unused, unwashed, and in their original condition with all tags and labels attached.

   • Custom or personalized items are non-returnable unless there is a manufacturing defect.

2. Process for Returning Items

   • To initiate a return, please contact our customer service team at [customer service email or phone number] to obtain a Return Authorization (RA) number.

   • Include the RA number and a copy of the original receipt with the returned item(s).

   • Pack the items securely to prevent damage during shipping.

3. Shipping Costs for Returns

   • Customers are responsible for the return shipping costs unless the item is defective or incorrect.

   • For defective or incorrect items, Swift School Uniforms will provide a prepaid shipping label.

Refund Policy

1. Refund Eligibility

   • Refunds are issued for items that meet the return criteria outlined above.

   • Original shipping charges are non-refundable, except in cases where the item was defective or incorrect.

2. Refund Process

   • Once the returned item(s) are received and inspected, we will notify you of the approval or rejection of your refund.

   • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Exchanges

1. Exchange Eligibility

   • Items can be exchanged for a different size or color, subject to availability.

   • To exchange an item, follow the return process and indicate the desired size or color on the return form.

2. Shipping Costs for Exchanges

   • Customers are responsible for the shipping costs to return the item for exchange.

   • Swift School Uniforms will cover the shipping costs for sending the exchanged item back to the customer.